Privacy Policy

Effective Date: 24-September-2025

At Halamumz (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit www.halamumz.com or purchase products through our platform.

By using our website, you agree to the terms outlined in this policy.

  1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Full name, email address, phone number, delivery address
  • Payment Information: Billing details, payment card data (processed securely via third-party payment gateways)
  • Account Information: Login credentials, purchase history, preferences
  • Device/Technical Info: IP address, browser type, device type, language, and browsing activity
  • Communication Data: Emails, messages, or inquiries you send us
  1. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Create and manage your user account
  • Send order updates, confirmations, and delivery tracking
  • Respond to your questions or requests
  • Improve our website, services, and customer experience
  • Send marketing communications (if you opt-in)
  • Comply with applicable laws and legal obligations
  1. Sharing Your Information

We do not sell your personal data to third parties.

We may share your data only with:

  • Payment processors (e.g., banks, payment gateways)
  • Delivery companies to fulfill orders
  • IT service providers who help us operate the website
  • Government authorities, if required by law or regulation

All third-party service providers are bound by strict confidentiality and data protection agreements.

  1. Data Storage and Security
  • Your data is stored on secure servers within or compliant with Saudi data protection laws.
  • We use SSL encryption and industry-standard security measures to protect your data.
  • Access to personal data is restricted to authorized personnel only.
  1. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct or update inaccurate information
  • Request deletion of your data (subject to legal retention)
  • Withdraw your consent for marketing communications at any time

To make any of these requests, contact us at: support@novatrading.com.co

  1. Cookies and Tracking Technologies

We use cookies to:

  • Improve your browsing experience
  • Save your preferences and login info
  • Analyze site traffic and behavior

You can modify your browser settings to disable cookies, but this may affect website functionality.

  1. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before submitting data.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of the site after updates constitutes your acceptance of the changes.

  1. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

  • Email: support@novatrading.com.co
  • Phone: +966 55 543 8726
  • Address: Near 3749 Miqdam, 6818, As Sulay, Riyadh, Saudi Arabia

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